Let AI run your WhatsApp while you stay in charge
It answers on the number you already use, sharing your links and sending buyers to checkout, around the clock. Step in whenever you want.
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It's your number, your brand
It runs on your own WhatsApp Business number, so people see your brand. Serlzo just handles the replies in the background.
- Connect your existing Whatsapp Business number
- Customers see your name, not Serlzo
- Set the tone and the rules it follows
- Turn automation on or off anytime
We handle the rules and replies for you, until you can get to it
Answer the usual questions
Course details and access, any time of day.
Sell your course
Ready to buy? It sends the checkout link.
Invite people in
Wants in? It shares your community link.
Handle renewals
Access expired? It sends a link to renew.
Reply to keywords
Post a keyword; senders get your link instantly.
Keep your CRM updated
Every chat lands on the contact's timeline.
Make the best of your AI assistant
Set these up once, in order, and your chatbot is ready to work a WhatsApp inbox on its own.
Teach it your business with the knowledge base
Give the AI a background of your business, products, pages, documents, and your own written answers.
Set the boundaries once
Give it a personality and a threshold for how sure it needs to be, and decide whether it's allowed to reply at all yet.
It knows when to come get you
Four moments trigger a hand-off. Each one sends an alert straight to your email or WhatsApp, with the conversation attached.
- Customer asks for a human using phrases like “agent” or “real person”
- AI finds a possible answer, but confidence is too low to reply.
- The question falls outside the knowledge base or Q&A.
- Customer asks the same question again because the issue remains unresolved
You stay in control
See every conversation
Every chat it handled, in one inbox.
Take over anytime
Step in and reply yourself any time.
Decide what it can say
Set the topics it handles, and send the rest to you.
Pause whenever
Turn it off and back on whenever.
"It's our business Whatsapp number, so customers feel like they're talking to us. The chatbot covers the first reply at midnight, and I step in when something needs a human."
Grace Adeyemi - Business owner